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If by chance you get sick during your stay in our destination, you must be aware that all hotels have doctors.
Ixtapa-Zihuatanejo has three hospitals, Hospital IMSS (operated by the Social Security Institute), Hospital General (operated by the State Government Health Department) and Hospital Naval (operated by the Mexican Navy). All of them will treat tourists in case of any eventuality or sickness. In Zihuatanejo there is a Private Clinic for Dialysis that offer services to the general public. "Hospital General" (Zihuatanejo) has Dialysis equipment. "Hospital Naval" (Ixtapa) has a Hyperbaric Chamber for emergencies. Both give service to visitors and tourists. Also, we have a few Private Clinics and Hospitals with specialists in many branches and Doctor's Offices for private practice and consultations for general medicine, gastroenterology, traumatology, gynecology, cardiology, pediatrics, dermatology, ophthalmology, etc. Additionally, many of the pharmacies in our towns have Physician Offices with graduated doctors that offer basic consultations with a charge of $35.00 to $60.00 pesos (approx. US$2.50 to US$5.00)
Beside the Red Cross and Civil Protection Department ambulances, we also have Private Ambulances. If required, Air Ambulance services are readily available for domestic and international transportation of sick persons. In Zihuatanejo we have a local clinic of the Mexican Red Cross for emergencies and general practice. Hospitals...
We hope you will never require the use of these medical services, but if the need arises, they are all available for your care and safety.
Many things are said about the quality of city water in Mexico; some are true, but also some are false. In Ixtapa-Zihuatanejo the city water is treated with chlorine gas to the international standard levels and according to the guidelines of the Comision Nacional del Agua (National Water Commission; a Federal Bureau for the Exploitation and Quality of water) Additionally, most of the hotels in Ixtapa and many in Zihuatanejo will do a second in-house treatment based in ultraviolet rays and sediments filtration, to assure you a good quality of potable water. Watch for signs that will advice you that the faucet water is 100% drinkable or that will tell you where you can find the treated water. If in doubt, the best thing is to ask!
We're sure you have heard about Moctezuma's Revenge and this condition has always been blamed to the water and vegetables. In reality, most of the time, the cause is the change of food and habitat of the tourist. When you come to Ixtapa-Zihuatanejo you will indulge in very spicy foods (not necessarily spicy-hot), lots of sea foods and some extra beers, tequilas and cocktails from the start. Many times this will upset your stomach because it's very far away from your regular diet and specially in a hot climate like ours. So take it easy on the food and drinks for the first few days and you'll be okay for your whole vacation. Say "no-no" to Moctezuma . If you present a minor case of diarrhea you can take "Pepto-Bismol"® or "Lomotil"® that are pills and is a little bit stronger. No prescription required and follow pharmacist's instructions, otherwise consult a doctor.
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